Question 1

What is a channel manager?

Accepted Answer

A channel manager is software that connects a hotel or guesthouse to multiple online travel agencies (OTAs) like Booking.com, Agoda, and Airbnb, automatically syncing room availability and rates across all of them. When a room is booked on one platform, the channel manager instantly updates the others so the same room cannot be sold twice — eliminating double bookings caused by manually updating each OTA extranet.

Question 2

Is Go Overbooked a channel manager?

Accepted Answer

Go Overbooked's core app is free for small guesthouses and vacation rentals in the Philippines. Channel Manager is a paid add-on that syncs reservations, availability, and rates across Booking.com, Agoda, and Airbnb in real time, so owners managing 3 to 20 rooms can stop double bookings without manually checking multiple OTA dashboards.

Question 3

Is Go Overbooked really free?

Accepted Answer

Yes. The core app is genuinely free, permanently: reservation calendar, room management, payment tracking, receipts, and the occupancy dashboard. You can run your property on Go Overbooked without paying a cent. Two paid add-ons exist for properties that want more: Website Builder + Booking Engine, and Channel Manager for full OTA sync.

Question 4

How long does it take to set up Go Overbooked?

Accepted Answer

Most hotel owners are up and running in under 15 minutes. You add your rooms, set your rates, and start logging reservations immediately. No IT setup, no training, and no complicated configuration required.

Question 5

Do I need to be tech-savvy to use Go Overbooked?

Accepted Answer

No. Go Overbooked is built for busy hotel and guesthouse owners who are not IT professionals. If you can use a spreadsheet, you can use Go Overbooked — and it is significantly simpler. A no-signup demo mode is available so you can explore the software with sample data before creating an account.

Question 6

How does Go Overbooked prevent double bookings?

Accepted Answer

Every reservation is logged in a shared booking calendar. When a room is booked, it is immediately marked unavailable for those dates across the system. All reservations are visible in one place, eliminating the risk of accidentally booking the same room twice — a common problem for hotels managing reservations across spreadsheets, phone calls, and walk-ins.

Is someone impersonating your property on Facebook?

What to look for

No website linked

Page history doesn't add up

Suspicious name variations

No official confirmation or receipt

No reviews or suspicious reviews

Stolen photos